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Return Policy

Returns

If there is an issue please contact our customer service at Liberty Clothing: 800-481-5577 or info@libertyclothing.com. We will gladly assist you.

Please note the following limitations:

  • Custom Imprinted Goods are not eligible for returns. (Please contact your customer service representative)
  • Custom-made Cut and Sewn Goods are not eligible for returns. (Please contact your customer service representative)
  • Items that have been altered in any way cannot be accepted, including, but not limited to, washing, embroidery, re-labeling, screen-printing, dyeing, etc.
  • All sales are final on overstock items; returns are not accepted on overstock or closeout items under any circumstances.

 

Returning Items to Liberty Clothing

Contact a Customer Service Representative to request an RMA#.  Please be sure to have the following Information:
  •  Your Liberty Order number or PO#
  •  The style numbers for the items you wish to return.
  •  A color, size, and quantity breakdown of each style you would like to return.

Please Note:  Returns will not be accepted without an RMA. info@libertyclothing.com or call 800.481.5577


Please write the RMA# on the packing list enclosed with your order as well as on the box. If the original box is not available, you can use any plain, unmarked cardboard box.
If there are any shipping labels, bar-codes, or stickers on the corrugated box from previous shipments, please remove them at this time.

Ship the item with the carrier of your choice to the following:

Canada
Liberty Clothing
7370 Bramalea Rd. Unit 25
Mississauga, Ontario, L5S1N6

United States
Liberty Clothing
600 Main Street
Tonawanda, NY, 14151- 0888

 

Attn: Returns Department 
(Liberty "Signature" Clothing Items)

You will receive a credit posted to your credit card or account once it is received and checked in by our warehouse. Please allow 7 to 10 business days to receive your credit.

 

Did We Make a Mistake?
If we have made a mistake, we will do everything to keep you happy and fix any errors we've made. If you have questions or need assistance please contact:

Customer Service Toll Free:  800.481.5577

Hours: Monday-Friday 9:00 AM to 6:00 PM EST

Subheading